Food Court Food Ordering System

24-7 Risto provides a food ordering system for Food Court from Small to Big in size. This is the food ordering system for the food court which has a minimum of 10 stalls and can increase up to 30 stalls. You can invite all the tenants to join your food ordering system but you need to appoint someone to manage the orders.

This Food Ordering System can take Dine-in / Eat In, Delivery, Reservation and Pick Up / Takeaway. We will build you your own branded website for regular customers to view your food menu and place orders directly. It also comes with back-office login for backend management of orders.

How it works:

• We can set up the food menu for each tenant in our food ordering system as per the category of food. (for participating stores)
• The food court owner will be appointed as the main person who will manage the orders.
• When there are incoming orders from the customers, the person in charge will need to notify the individual store owner of their respective orders
• When all the food orders are prepared and ready for delivery, the person in charge will need to collect all the foods from the respective store owners and arrange for delivery.
• Online payment will be transferred to the store owner within the payment settlement dates after deducting the transaction fee and owners will then transfer payment to each store owner.

The highlight of Features:

Dine-In / Eat-In: QR Code Ordering, Contactless Ordering, Minimum Waiter Attention, Eliminate human errors on taking orders and shorten waiting time when dining.

Pick Up / Drive-Thru / Takeaway: Allow pre-order of food for taking away, take orders online, reduce human involvement in taking orders via phone / WhatsApp. Better arrangement of takeaway process.

Delivery: Allow customers to order food remotely. Automate the whole process of taking orders and making payments. Delivery is integrated with Lalamove for an automated delivery process.

Food Court Ordering System Fees:

• Setup Fee - RM7500 for setup of 10 food stalls
• Additional Food Court Stall license fee from RM100 each
• Setup including full menu setup, payment gateway, and delivery integration

Individual Stall Owner:

• Option to purchase hardware: Portable Mini Printer with POS System for RM299. This mini printer will include an offline POS system for stall owners to use from their phones.
• Offline Payment Gateway for E-wallets Collection RM50 for setup: Boost, TouchNGo, Maybank QR, GrabPay, Alipay, Razer Pay @ 1.2% & Wechat Pay @1.3%
• Each Stall Owner can enjoy cash rebates of 0.1% from the offline payment gateway usage

Standard Recommended Hardware for Main Operator:

• Sunmi T2 Mini + Casher Drawer - Cashier Counter, Printer, Take Orders and Payments RM2800
• Sunmi V2 - Printer, Take Orders, Payment, Offline Stall POS System - RM850
• Budget Mini Printer - Printer, Take Orders, Payment, Offline Stall POS System - RM299

Try to place an order at our Demo Site here:

https://247ristorante-demo.247express.co/

Here are more features available to you on the 24-7 Risto Online Food Ordering System

Main Features:

• Go Live in 7 -14 days!
• Setup & Yearly License Fee Included.
• 4 in 1 Ordering: Dine-in, Takeaway, Delivery & Table Booking.
• Suitable for all F&B: Cafe, Restaurant, Home-based Kitchen, Food Stall, Food Truck.
• Your own branded website: Own a fully functional online food ordering website with your own brand name
• Fully secured with SSL Certificate: No need to worry about upgrades, SSL certificates, security, server configuration, and hosting. You sell, we do the rest.
• Sell Unlimited Food Items: We will build your food menu of up to 50 items inside your website, thereafter you can access the admin backend for adding and amendments.
• Sell on any device and on the move: Our website features a responsive design so that your store looks perfect on a device — desktop, tablet, or mobile phone — and with our app, you have a mobile POS on your smartphone.
• Multi-Language: Our online ordering interface is available in several different languages that can easily be chosen by your customer

Sales Features:

• Multiple Sales Channel: Sell On Facebook, Google Map, Instagram, WhatsApp
• Mobile Point of Sales: You can manually enter orders for walk-in orders directly to your back-end office.
• Track your Marketing Campaign: Insert Facebook Pixel Tracking & Google Analytics to track the effectiveness of your marketing campaign.
• Loyalty & Discount Program: Offer membership programs, discount coupons, volume discounts, and more to help generate more sales.

Menu & Printing Features:

• Powerful Menu Setting: You can set breakfast, lunch, dinner, delivery, pre-order, and all different type of menus with different timing and settings. It is especially very useful for a restaurant with many food menu options.
• Instant Order Notification and Order Printing: You will be notified by email and order notification upon new orders coming into this system. You can also set auto print to the selected thermal printer to ease the operation process.
• Split Printing Setting: You can set to print out order receipts to the kitchen & Bar or customer receipts to the different printers for the different food menus.
• Powerful Back Office Report: Find out the details of your daily sales, and best seller items on a daily, weekly, or monthly basis.

Delivery Features:

• Flexible Delivery Setting: You can set the delivery based on drawing zoning on the area that you wish to deliver or based on radius (KM) calculation.
• Flexible Delivery Arrangement: Arrange your own delivery or integrated with 3rd Party Delivery
• Integrate your Own Delivery App: You can opt to integrate to the delivery app if you have your own delivery team and track your delivery guys whenever there is a delivery.

Payment Gateway Features:

• Flexible Payment Arrangement: You can opt to collect the payment manually or you can have the payment gateway integrated into our system for an automatic payment process.
• Fast Approval & Payment Gateway Integration (Optional Add-On Feature)
• Payment Gateway will accept all types of payments such as E-wallets, Credit Card, Debit Card, and FPX with a Setup fee and MDR commission from 1%-3% depending on the packages.

Hardware Features

• BYO Hardware: Use any hardware, tablets, PCs, or printers without issues. We recommend a Android-based tablet or PC for printing compatibility
• Flexible Hardware Arrangement: We offer highly flexible hardware arrangements for small to large restaurants. You can opt to use your own device to monitor sales and take orders, it's totally flexible according to your needs.

Service Scenarios

1. Customer scan QR to place an order and make payment at Cashier Counter (using Sunmi V2 or Gkash Business App for eWallets payment)

2. If the customer does not wish to scan a QR code, they can proceed directly to an individual stall for direct order. Stall owner can use their POS system inside their mobile phone to place orders and print out the receipt using Portable Bluetooth Printer. Payment can be collected using Gkash Business App installed on each stall owner's mobile phone.
Pickup Scenarios:
1. For the food court located inside the shopping mall, customers are allowed to place orders online and arrange their pickup timing when coming for collection at a specified pickup counter

2. For the food court located along the main road, customers are allowed to place orders online and specify their car plate number when coming for collection at a specified pickup location

Delivery Scenarios

1. Delivery can be arranged by own delivery man for ultra-local delivery, for eg within 1km

2. Delivery can be automated with Lalamove for automated delivery arrangement